LockerLookz
Policies & Terms

Your use of this website is subject to our Terms of Use and Privacy Policy.


Our Guarantee

Your satisfaction is guaranteed. Return any unopened item within 30 days of purchase for a refund. Please see instructions for returning merchandise under “RETURNS & EXCHANGES” paragraph listed below. Contact us if you have questions or if you need special assistance.

Your Privacy

Your privacy is important to us. LockerLookz does NOT sell, share or rent our customer names, addresses or e-mail addresses to anyone. We appreciate your business. Click here to access our complete Privacy Policy.

Security

When you place an order with LockerLookz, your order information will be encrypted and transmitted via SSL and your order will be processed on a secure server. Shortly after placing your order online, you will receive an e-mail confirmation.

Delivery and Shipping Information

LockerLookz orders are fulfilled by Darice, Inc. and are shipped from its Cleveland, Ohio, facility.

Your LockerLookz order will ship via UPS, and most orders are delivered within 6-11 days. Delivery charges for items are based on the total weight and the delivery address. Please note that we cannot ship to P.O. Boxes.

International Shipping – We currently ship only within the United States and do not offer international shipping at this time.

We currently do not ship to Puerto Rico addresses.

For shipments to Alaska and Hawaii, an additional $20 will be added to shipping charges and the shipment will be shipped by UPS Ground.

Damaged and Lost Shipments

Damaged shipments and/or packages which appear to be damaged should be refused at the time of delivery. Contact us in the case of damaged or lost shipments.

Returns/Exchanges

Returns are accepted within 30 days of purchase for a full refund. Shipping charges are not refundable. The items you are returning must be in their original condition, in the original product packaging. Please include your name, order number, shipping address, and a copy of your invoice with your return item.

This return policy applies only to online orders placed via LockerLookz.com. If you purchased our products through another retailer, please see that retailer’s return policy for instructions.

Consumer Returns should be shipped to:
LockerLookz
c/o Darice/CC Fulfillment
Attn: Returns Department
21160 Drake Road
Strongsville, Ohio 44149

Cancellations/Refused Orders

Once placed, orders cannot be cancelled. Orders that are refused upon delivery will be subject to shipping fees plus a 15% restocking fee.

Price Changes

Product prices are subject to change without notice. Please contact us if you have any questions about prices.

Terms of Use

Click here to access our complete Terms of Use.